Only great things to say about Robert, the Durham Dog Wizard. Worth every penny for Penny (our beagle/shep mix). From the first phone conversation to our final meetup my boyfriend and I felt like Robert (and Hank!) was a friend. It was only final because of a move cross country, otherwise we would totally be at the saturday meetups I initially called with questions as Penny was too preoccupied to COME when we called, to STAY in her PLACE when people walked through the front door, to HEEL well with/without a leash, etc. Robert was willing to meet up at our house, the dog park, the neighborhood shopping center. Very open and worked around our schedules. We had an initial 3 sessions which went very well. So well I decided Penny could step up her game. We decided on an additional 6 session e-collar training. As I said, it was worth it. Hank came along during the sessions as a distraction method and after training session, Penny had the best treat of all – playtime with Hank! We are now able to take Penny anywhere and know she will follow commands and have the freedom to be a dog (without a leash!) It was such a pleasure to have Robert train penny to become more obedient and make our lives easier and. I would recommend him to anyone – we have already actually!